Course Overview

The IT Fundamentals+ certification is intended to serve as the foundation for a career in IT support.
Completing this course will also help you get the information and abilities needed to securely set up and use a computer at home, as well as providing informal support for PCs and simple computer networks to colleagues in a small business.

Course Outlines

• Basic functions and components of computers
• Common internal hardware components, including processors, storage devices, and RAM
• Peripheral components such as displays, printers, keyboard and other input/output devices, along with the connectors they use
• Basic types of software and considerations for installing, updating, and upgrading software
• Standard operating system configuration options, file systems, and file and folder management tasks
• Software applications and common file types

Course Objectives

You will be able to: 

• Apply basic computer maintenance and support principles. 
• Describe some principles of software and database development. 
• Set up a computer workstation and use basic software applications. 
• Identify security issues affecting the use of computers and networks. 
• Configure computers and mobile devices to connect to home networks and to the Internet. 
• Explain the functions and types of devices used within a computer system.

Course Prerequisites

Attendees should meet the following prerequisites

Some experience with using a keyboard and mouse would be helpful but is not essential

Course Schedule

No Schedule Available

Course Delivery Format

In-Person Training:

Benefits:

Personal Interaction: Participants can interact with the instructor and fellow learners, fostering a sense of community.

Immediate Feedback: Instructors can provide real-time feedback, addressing questions and concerns on the spot.

Hands-on Activities: Practical exercises and group activities can be conducted more effectively in person.

1. Online Training:

Benefits:

Flexibility: Learners can access the course content at their own pace and time, accommodating diverse schedules.

Cost-Effective: Eliminates the need for travel and accommodation expenses, making it more economical.

Scalability: Can accommodate a large number of participants simultaneously, making it suitable for widespread audiences.

1. Blended Learning (Combination of In-Person and Online):

Benefits:

Flexibility: Combines the advantages of both in-person and online formats, offering a balance between structure and autonomy.

Cost-Efficiency: Reduces the need for extensive in-person sessions, saving on travel and venue costs.

Adaptability: Can cater to diverse learning styles by incorporating various modes of instruction.

1. Virtual Classrooms:

Benefits:

Real-Time Interaction: Allows for live Q&A sessions, discussions, and engagement with participants.

Accessibility: Participants from different locations can join without the need for physical presence.

Recording Options: Recordings can be made available for participants who may have missed the live session.

1. Self-Paced Learning (eLearning Modules, Videos):

Benefits:

Individualized Learning: Participants can progress at their speed, revisiting content as needed.

Consistency: Ensures uniform delivery of content to all participants.

24/7 Accessibility: Learners can access materials whenever and wherever is convenient for them.

1. Customized Courses:

Relevant Content: Tailored to specific organizational goals.

Industry Focus: Incorporates real industry challenges.

Adapted Learning: Matches varied skill levels of participants.

Focused Skills: Targets key competencies for job success.

Cultural Sensitivity: Respects diverse backgrounds within the organization.

Engaging Content: Uses relatable examples and scenarios.

Flexible Delivery: Adaptable to different learning formats.

Measurable Success: Sets clear objectives for easy evaluation.

Continuous Improvement: Uses feedback for ongoing enhancements.

Cost-Effective: Efficiently directs resources for maximum impact.